Receiving and Order

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•    Our customers inform us about the demanded product code, the yarn count, quantity, composition, type of the yarn, and the place where it is demanded to be delivered via fax or e-mail.
•    By preparing a demanded yarn purchase contract, the delivery date and the price are declared to the customer.
•    In order the purchase to be processed, the signature of the authorized person and the seal of the firm are needed. Coversely the demands will not be processed.
•    The orders that are not submitted to us in written documents don’t have any validity.
•    Unless a reply to the sales contract in an immediate time, the given delivery date and the price for the order will lose its validity.
•    An approval from us has to be taken in order to cancel orders during the production stage.
•    In our stocks, the minimum order quantity for colors from our shade cards at Ne 20/1 and Ne 30/1 is 50 kg.
•    The minimum production quantity for Ne 20/1 and Ne 30/1 yarns is 300kg/color besides there is a different price implementation in the productions between 100-300 kg/color.
•    Except Ne 20/1 and Ne 30/1, the minimum production for other yarn counts is 300 kg. and a different price is applied to them.
•    The minimum order quantity for the colors that do not exist in our shade cards is 300 kg and a different price is applied to them.